Ground Handling Services

The ground handling services are provided by a highly-qualified staff using modern technological equipment.

The main principles of handling consist in customer focus, quality and speed of services provision.

All processes are documented and described in the detailed operational manuals according to IATA standards (ISAGO/IGOM).

RAMP HANDLING Aircraft ramp handling includes a set of ground handling services under the IATA Standard Ground Handling Agreement (SGHA).	PASSENGER HANDLING The Passenger Handling Service provides a full range of services for passengers: from check-in to boarding, from meeting near the aircraft to baggage reclaim.